EMERGENCY SERVICES

Basic emergency health service refers to the provision of medical care in a specially designated area of the hospital, with the emergency doctor on duty having the necessary personnel and equipment to quickly provide health care to patients with urgent medical problems.
Our hospital provides emergency services 24/7 with a professional healthcare team. In case of emergency, necessary interventions are made by our expert doctors and healthcare team, depending on the patient's condition.

In the emergency department of our hospital, all equipment and materials required for life support for patients in emergency situations are available. As a cardiology center, our hospital provides angiography, etc. 24/7. operations are carried out. In line with urgent diagnoses and examinations, magnetic resonance (MR), computerized tomography (CT) and ultrasonography (US) services are provided 24/7.
It is a priority to reduce the time the patient spends in the emergency department to improve access to treatment and improve the quality of care. Our hospital has a categorization prepared in accordance with international health standards to shorten this period. Waiting times and urgency situations are determined individually depending on the course of the disease and the patient's condition. At the same time, waiting times and emergency interventions are organized depending on the categorization according to the physical examinations performed by both the support health team and the specialist physicians.

Red Area: Patients taken to the red area are life-threatening. In this area, traumas, severe allergic reactions, high fever, risk of heart attack, bleeding conditions, severe headaches, unconscious people, etc. All diseases that require urgent intervention fall into the red zone.

Yellow Area: Diseases that pose a risk of permanent damage, such as moderately severe traumas, accidents, and vaginal bleeding, are included in the yellow area.

Green Area: Diseases that are mildly severe and will not cause permanent damage if left untreated are taken to the green area.

The emergency department triage plan available in our hospital is categorized as the first two levels red, the 3rd and 4th levels yellow, and the 5th level green.
Stage Resuscitation: In cases such as cardiopulmonary arrest, major trauma, shock, unconsciousness, and seizure, it is considered as red zone resuscitation in the emergency department and immediate intervention is provided.

Level Very Urgent: Head trauma, severe trauma, change in level of consciousness, chemical substance contact with eyes,   severe allergic reaction, chest pain, abdominal pain, back pain, black stools In cases such as  major neurological deficit, immediate intervention is provided.  Common or severe respiratory distress, vaginal bleeding, vomiting and/or diarrhea (dehydration), signs of severe infection, fever, extreme agitation (psychotic), hypoglycemia, headache, severe CVA, back or eye In cases such as severe pain and sexual assault, there is a maximum waiting period of 5 minutes.

Stage Emergency: There is a maximum waiting period of 3 minutes in cases such as head trauma (conscious), moderate trauma, vomiting and/or diarrhea (dehydration suspected), dialysis requirement, signs of infection, mild to moderate respiratory distress. There is a maximum waiting period of 10 minutes in cases such as chest pain, black stools, vaginal bleeding, seizure (previous), suicidal tendency, severe pain as a result of minor injuries, moderate headache, KVA and back pain.

Stage Can Wait: There is a maximum waiting period of 5 minutes in cases such as head trauma (awake, no vomiting), minor trauma, abdominal pain, earache, chest pain (minor trauma, breathing is easy), vomiting and/or diarrhea. There is a maximum waiting period of 15 minutes in cases such as suicidal ideation, depression, minor allergic reaction, foreign body in the cornea, chronic back pain, complaints related to upper respiratory tract infection, mild headaches (non-sudden, not diagnosed as migraine).

Level Non-Urgent: Minor trauma may not be acute, there is a maximum waiting period of 10 minutes in cases such as sore throat (no breathing problems), diarrhea (no dehydration or mental disorders). In cases such as vomiting (no dehydration or mental disorders), no chronic abdominal pain, or psychiatric complaints, there is a maximum waiting period of 20 minutes.